FREE SHIPPING AND EASY RETURNS SITEWIDE

Shipping Policy

We ship to almost every country in the world and use Fast shipping carriers for all items in our store.Our main warehouse is in Italy and four sub warehouses in Australia,China, United States and United Kingdom.

We offer Free shipping worldwide, with a tracking number.(For some specific items we charge shipping costs).It depends on where you are located and how far you are from our warehouses.

We will processing the order within 1-3 business days.

Once it is shipped, the estimated arrival time will be:

1.Standard Fast Shipping

  • USA, Canada : 9-19 Business Days.
  • UK, Australia, New Zealand, Europe : 11-23 business days
  • Other Countries: 14-30 Business Days.

2.Premium Fast Shipping(shipping charges apply)

  • USA, UK, Canada, Australia, New Zealand, EU : 3-8 Business Days.
  • Other Countries: 5-15 Business Days. 

Those are estimated delivery time. Actual delivery time may vary depending on many situations such as pandemic situations, different custom laws of the countries and so on.If the package is not received within 30 Business days, please feel free to contact us.

Most of our products are available in sub warehouses.(United Kingdom, China,United States,Australia)

Once your order has been shipped, you will receive an email with a tracking link. Please allow 48 to 72 hrs for the link to show any information.sometimes the tracking links may not update quickly due to system failures, but the package is on its way once it has left the warehouse.

Once you receive the email, follow these steps to easily check on your delivery status.

 

  1. Click"Order tracking"or visit the website: https://www.17track.net/en
  2. Enter Your Tracking Code, provided in the shipping confirmation email.
  3. Click the “Track” button.

For any further assistance, don’t hesitate to email us at tutupetsusa@gmail.com and we will be assist you as soon as possible